Kelmo for retail
One connected operation across every retail channel.
Kelmo connects Shopify, in-store sales, payments, delivery, loyalty and customer intelligence so retailers can manage products, orders and customers without fragmented systems.
Shopify connected both ways In-store & online in one system Multi-location ready
Every channel, one operation
Connected commerce
The operating layer between your channels and your daily operation.
Retailers sell in more places than ever. Kelmo keeps those channels working from the same products, orders and customer data—so growth doesn’t mean more disconnected tools.
Online store
A connected storefront working from the same catalogue as every other channel.
Mobile commerce
Branded mobile ordering tied to the same products and customer profiles.
In-store sales
Counter and walk-in transactions in the same system as online orders.
Payments
One connected payment experience across online and in-store checkout.
Delivery
Local delivery, collection and shipping from one fulfilment workflow.
Customer loyalty
Rewards, wallet and repeat-purchase campaigns in channels you control.
Business intelligence
Forecasting, customer insight and risk signals across the whole operation.
Shopify connection
Keep Shopify and the rest of the operation aligned.
Run your Shopify store alongside Kelmo without rebuilding the same information in two places. Products, orders and fulfilment stay connected across both.
- Product synchronisation
- Location mapping
- Order synchronisation
- Catalogue updates
- Webhook-driven updates
- Customer & order context
- Fulfilment coordination
- Multi-location operations
Supported synchronisation scope depends on the merchant configuration and enabled workflows.
In-store selling
Sell at the counter with the same system that runs online.
Whether you keep your current till or move to Kelmo POS, in-store sales share the same products, customers and order history as every other channel.
Connect your existing POS
Keep the till your team already uses and let Kelmo unify online, mobile and in-store activity around it.
Run on Kelmo POS
Use the built-in POS for walk-in sales, card and cash payments, and product management in one place.
- Walk-in sales
- Card & cash payments
- Product & variant management
- Customer profiles
- Order history
- Staff controls
- Location controls
Unified products & inventory
One catalogue behind every channel.
Manage products, variants, categories and pricing once, and let availability follow the locations you sell from—online, in-store and everywhere between.
Inventory behaviour depends on the channels and integrations a retailer enables.
Payments
Payments connected to the rest of your retail operation.
Kelmo Payments connects online and in-store checkout, merchant settlement and transaction reporting with products, orders, customers and fulfilment.
Kelmo Payments uses Stripe Connect for supported merchant onboarding, payment processing and settlement workflows. Availability depends on the merchant country, account configuration and Stripe support.
Kelmo Payments
Powered by Stripe
Accept card payments, Apple Pay and Google Pay through a connected payment experience powered by Stripe.
- Card payments
- Apple Pay
- Google Pay
- Connected merchant settlement
- Transaction reporting
- Wallet and gift cards
- Supported partial-payment journeys
Delivery & fulfilment
Local delivery, collection and shipping—one workflow.
Fulfil however the order needs it. Kelmo routes each order through the right method and keeps the customer informed.
- Uber Direct
- DoorDash Drive
- Stuart
- Sherpa
- ShipStation
Courier and shipping availability depend on the retailer’s market and provider accounts.
Retail intelligence
Sell, plan, retain and protect—across the whole operation.
Kelmo Intelligence works from your real trading activity to surface what deserves attention, without asking your team to live inside reports.
SellConvert more
Recommendations, search and merchandising that help customers find and buy the right products.
PlanStay ahead of demand
Revenue and product-demand forecasting built from your own sales history.
RetainKeep customers
Customer insight, segments and campaigns that bring shoppers back.
ProtectCatch what matters
Anomaly detection and fraud signals surfaced for human review.
Multi-location retail
Built to run more than one store.
As you add locations, Kelmo keeps products, orders, customers and reporting connected across all of them.
Products across locations
Manage one catalogue with availability mapped to the stores that carry it.
Orders in one view
See and fulfil orders from every location in one connected queue.
Reporting that rolls up
Understand each store and the whole business from the same place.
Connected by design
Works with the retail systems you already run.
Ecommerce Mobile Apps
Connect ecommerce websites with branded mobile applications. Explore Kelmo Commerce Apps
Build a more connected retail operation.
Walk through Shopify sync, in-store selling, payments, fulfilment and intelligence using a setup that reflects how your business actually sells.